* We provide a standard free shipping policy to ensure our market competitiveness.
* If you need to receive faster, please choose expedited shipping service.
Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays.) Our standard shipping carrier is USPS. We kindly ask that you anticipate 3-5 days of processing your order and 4-10 business days for standard shipping once processed.
For more shipping information, please visit our Shipping Policy.
RETURNS
Returns & Exchanges
Our policy lasts 30 days. If 30 days have passed by since your purchase, unfortunately, we can’t offer you a refund or exchange. This is basically the only requirement.
To return your product, please email us. We will provide you with a shipping label to return your item.
Once your request for a refund has been approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
Cancel order
If you need to cancel an order you have already placed, Please email us within 24 hours of ordering. We will do our best to accommodate your needs.
We do our best to speed up processing and shipping times. Hence there is a very small time gap to cancel/change your order or to change the address of your order. However, we cannot guarantee that we will be able to do so, as there are varying time limits in which we can do so. If it’s too late for our team to cancel your order, you can return your order to us once you’ve received it.
Exchange products
Please Note: We do not accept returns due to customer error, just a return and reorder, except for damaged products.